haji's Privacy Policy

This Privacy Policy ("Policy") describes how haji platform (https://haji.cam) collects, uses, discloses, and protects the personal information of its users. By opening an account or using the service on haji, you are considered to have accepted the terms of this Policy.

haji values your privacy above all else as a trusted platform in Bangladesh's online betting and casino entertainment sector. We protect your information using SSL encryption and modern security technology. Please read this policy carefully; if you have any questions, contact us via our 24/7 live chat support.

1.1 Information You Provide Directly

During account registration, verification, and use of the service, you may provide the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Mobile number and email address
• National ID (NID) or passport number (for KYC verification)
• Payment account details (bKash, Nagad, Rocket, or bank account)
• Messages and contact details provided via live chat or email

1.2 Automatically Collected Information

When you use the haji platform, the following information may be collected automatically:

• IP address and device type
• Browser and operating system information
• Cookie and session tracking data
• Login times, page visit history, and navigation patterns on the platform
• Transaction history and betting activity logs
• General location information (estimated from IP address only)

haji uses your information for the following legitimate purposes:

haji does not sell or rent your personal information. Information may be shared with third parties only in the specific circumstances below:

• Payment Processors: The minimum information required to complete bKash, Nagad, Rocket, and bank transfers is provided to the relevant payment provider.
• Technology Partners: Game providers and software service companies used to operate the platform may receive technical information solely for the purpose of delivering their services.
• Legal Obligations: Information may be disclosed in response to a court order, a directive from a regulatory authority, or a lawful request from law enforcement.
• Fraud Prevention: To comply with anti-money laundering (AML) regulations and to report suspicious transactions.

4.1 Retention Period

Your information is retained for as long as your account remains active. Even after an account is closed, certain information may be kept for as long as necessary for legal, regulatory, and business reasons. Financial transaction records are generally retained for the period prescribed by applicable law.

4.2 Security Measures

haji takes the following technical and organizational measures to protect your information:

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Firewall and intrusion detection systems
• Minimum necessary access policy for staff
• Regular security audits and vulnerability testing
• Two-factor authentication (2FA) feature
• Encrypted storage in secure data centers

However, transmitting data over the internet is not entirely risk-free. We take every possible security measure, but no system is 100% impenetrable. Keep your password confidential and notify us immediately if you notice any suspicious activity.

Cookies and similar tracking technologies are used on the haji website. Cookies are small text files stored in your browser that help improve the functionality of our platform.

• Essential Cookies: Necessary for login sessions and security verification — these cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to review platform usage and improve service quality.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some platform features from working correctly.

haji supports the following rights regarding your personal information:

• Access: The right to request a copy of the information collected about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (though this may not be possible where legal obligations exist).
• Objection to Processing: The right to object to the use of your information for specific purposes.
• Portability: The right to receive your information in a structured format.
• Withdrawal of Consent: The right to withdraw consent at any time for information processed on the basis of consent.

To exercise these rights, please contact our support team. We will respond within a reasonable time after receiving your request.

If you gave your consent at the time of registration, haji may send you relevant offers, bonuses, and promotional information. This may include:

• Notifications about welcome bonuses and reload offers
• VIP program upgrade and special benefit information
• Updates on new additions to the cricket, slots, and casino sections
• Special promotions for Eid, Pohela Boishakh, or other occasions

You can opt out of marketing communications at any time. Use the "Unsubscribe" link at the bottom of any email or let our support team know.

Some of haji's operations and data storage may be carried out outside Bangladesh. In such cases, we ensure that:

• The country or organization receiving the data maintains adequate protection measures.
• Data protection agreements are in place with third-party partners.
• Internationally recognized data protection standards are followed.

haji is an adults-only platform and is intended solely for users aged 21 and above. We do not knowingly collect any information from individuals under the age of 21. Age is verified at the time of account registration, and KYC documents may be requested where necessary.

If a parent or legal guardian suspects that a minor's information has entered the platform, they may contact us. We will immediately delete the relevant information and close the account.

haji may update this Privacy Policy from time to time. If significant changes are made, we will notify you via your registered email or through a notification within the platform. Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

The latest version will always be available on this page. If you would like a copy of a previous version, please contact our support team.